Top 7 Things to Consider Before Hiring Heavy Haulage Services

March 05 2024
By considering factors and conducting research, you can select a reliable heavy haulage company that meets your specific transportation needs.

Transporting heavy machinery and equipment is a complex task. So how do you choose a heavy haulage company that will move your machinery efficiently, safely, and reliably?

Here are our tips on choosing a heavy haulage company in Australia and why a skilled heavy haulage provider is so important.


Top 7 Things to Consider Before Hiring Heavy Haulage Services

1. Experience

Hauling heavy equipment presents significant risks to the equipment itself and any staff or bystanders.

It is crucial to choose a heavy haulage provider with extensive experience and expertise in hauling oversized equipment and machinery. At Australia Wide Haulage, we’ve safely transported thousands of tonnes of equipment and have years of experience in the heavy haulage industry.


2. Safety

Our #1 priority with any heavy haulage job is the safety of our staff, your staff, and your heavy machinery.

We have impeccable safety records and operate under the strictest safety standards. Our track record proves our commitment to keeping everyone involved — as well as your equipment — completely safe during loading, unloading, and transport.

Learn More: Tips to Safely Load and Unload Equipment for Heavy Haulage


3. Equipment

Look for a heavy haulage company with a diverse range of equipment that can accommodate a variety of transport needs.

We operate a modern line haul fleet ranging from 90 to 167-tonne-rated trucks and boast a team of some of the most experienced drivers in the industry. Our diverse selection of specialised equipment enables us to haul even the most oversized equipment with precision and efficiency.

Learn More: Common Types of Trailers in the Trucking and Freight Industry


4. Reputation

You want peace of mind when transporting your equipment or heavy machinery, so look for a heavy haulage company with a strong reputation in the industry.

Read reviews, ask around, and contact the company to get an idea of how their customer service is. We’re proud of the reputation we’ve earned as specialists in the heavy transport business in Australia. We are known for our economical transportation, exceptional customer service, reliability, flexibility, and dedication to safety.


5. Communication

Considering the cost of transporting oversized equipment and the risks involved, clear expectations and good communication are crucial.

A good heavy haulage company will offer transparency throughout the entire process and ensure you are informed of what to expect.

At Australia Wide Haulage, we take the extra steps needed to keep our customers in the loop from start to finish. I want my customers to know exactly what to expect in terms of arrival time and where to be during the unloading and loading process.

This makes the experience more efficient and, most importantly, safer for everyone involved. We plan transport projects in detail, ensuring there’s an exact plan for each step of the moving process.

When you hire Australia Wide Haulage, here’s what you can expect from our team:

  • An exact timetable for every aspect of the transportation process
  • Where you and your staff should be during the loading and unloading process
  • How long the entire transport will take
  • Necessary safety measures and protocols

We strive to create a collaborative operation so you experience a seamless, safe, stress-free transportation experience.


6. Customer Service

When you trust a company to haul your expensive equipment, you want to know they are committed to the safety of your staff and your machinery.

Look for a heavy haulage company with a team that is:

  • Clear about what to expect
  • Responsive to your inquiries
  • Cost-effective
  • Friendly, knowledgeable, and quick to respond
  • Willing to provide free quotes on transport and a detailed timeline of the process
  • Happy to answer any of your questions
  • Ready to provide customised solutions for your heavy haulage needs


7. Efficiency

The longer a transport takes, the more disruption your business will experience. We aim to load and unload equipment as quickly and efficiently as possible, while still ensuring a strict commitment to safety.

We know the most efficient routes, geographical features that affect transport, and local weather conditions, ensuring we complete deliveries reliably and efficiently. Between our extensive experience and our thorough understanding of the transport process, we can safely haul your equipment with minimal disruption to your daily operations.


Questions to Ask Before Hiring Heavy Haulage Services

Here are some of the common questions I hear from customers. These inquiries are excellent examples of what you should be asking before hiring a heavy haulage company:

  • Is the size and weight of my load within your weight limits?
  • Is my location within your service range?
  • Do you offer any additional services? (i.e. traffic management, traffic control, road management, etc.)
  • Do you offer insurance coverage for the equipment during the transportation process? What does it all cover?
  • Do you accommodate last-minute transfer requests or smaller deliveries?
  • What will the total cost be and what is included in that cost?


Trust Australia Wide Haulage with All Your Oversized Equipment Transport Needs

When deciding on a heavy haulage provider in Australia to hire, it’s imperative to consider safety measures, experience, equipment, reputation, and customer service.

Australia Wide Haulage is committed to delivering flexible, cost-effective, state-of-the-art heavy haulage salutations our customers can trust.

Contact our team of heavy haulage specialists today to learn more about our services, get a free quote, or get answers to your questions. Fill out our online contact form here or browse the contact info for our various locations throughout Australia.